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  E-mail Message: I thought you might be interested in this item at http://portlandstate.worldcat.org/oclc/425654428 Title: Getting Down to Business: Talk, Gaze, and Body Orientation during Openings of Doctor-Patient Consultations. Publisher: ISBN/ISSN: 0360-3989 OCLC:425654428

  
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Getting Down to Business: Talk, Gaze, and Body Orientation during Openings of Doctor-Patient Consultations.

Author:	Jeffrey David Robinson
Edition/Format:	Article : English
Publication:	Human Communication Research, v25 n1 p97-123 Sep 1998
	Peer-reviewed
Database:	ERIC The ERIC database is an initiative of the U.S. Department of Education.
Other Databases:	ArticleFirst; British Library Serials
Summary:	Uses conversation analysis to examine how doctors' and patients' practices of gaze and body orientation organize interaction such that doctors routinely initiate the sequence wherein patients disclose their chief complaint. Finds doctors use gaze/body orientation to communicate they are preparing but not yet ready to deal with complaints--while patients wait for doctors to solicit their chief complaint. (PA)
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