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  E-mail Message: I thought you might be interested in this item at http://portlandstate.worldcat.org/oclc/120911601 Title: Closing medical encounters: two physician practices and their implications for the expression of patients' unstated concerns. Publisher: ISBN/ISSN: 0277-9536 OCLC:120911601

  
  

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Closing medical encounters: two physician practices and their implications for the expression of patients' unstated concerns.

Author:	JD Robinson Affiliation: Department of Speech Communication, The Pennsylvania State University, University Park 16802-5201, USA. jdr12@psu.edu
Edition/Format:	Article : English
Publication:	Social science & medicine (1982) 2001 Sep; 53(5): 639-56
Other Databases:	WorldCat
Summary:	When patients visit primary-care physicians, they frequently have more than one concern. Patients' first concerns are solicited by physicians at the beginnings of encounters. A challenge to health care is how to get patients' additional concerns raised as topics of discussion. If patients' additional concerns are addressed, it tends to occur at the end of encounters. Using the methodology of conversation analysis, this article identifies and describes the interactional organization of two physician-initiated communication practices that are used to negotiate the closure of the business of encounters and a transition into the activity of closing encounters themselves. These practices have different implications for the topicalization of patients' additional concerns.  Read more...
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