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  E-mail Message: I thought you might be interested in this item at http://portlandstate.worldcat.org/oclc/698330364 Title: Applied conversation analysis : intervention and change in institutional talk Author: Charles Antaki Publisher: Basingstoke ; New York : Palgrave Macmillan, 2011. ISBN/ISSN: 9780230229969 0230229964 9780230229952 0230229956 OCLC:698330364

  
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Subjects

• Conversation analysis.
• LANGUAGE ARTS & DISCIPLINES / Linguistics / Sociolinguistics
• LANGUAGE ARTS & DISCIPLINES / Communication Studies
• View all subjects

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Applied conversation analysis : intervention and change in institutional talk

Author:	Charles Antaki
Publisher:	Basingstoke ; New York : Palgrave Macmillan, 2011.
Series:	Palgrave advances in linguistics.
Edition/Format:	Book : EnglishView all editions and formats
Summary:	"Each of us is highly skilled at designing our turns at talk, and meshing them with those of the people around us. Conversation Analysis (CA) is the study of just how that is done, and how the choreography of conversation brings off the business we conduct with each other. Conversation Analysis is beginning to have a strong record not only of understanding interaction, but also of seeing how it might be changed. This volume collects together some of the most exciting developments in CA as it is applied to intervention programs in medical communication, speech therapy, mediation, welfare interviewing, surveying, telephone helplines, and other insitutional encounters. The contributors explain the difficulties and the benefits of applying CA in the real world, and with working with external agencies like government institutions, charities, and the medical establishment."--Publisher's website.  Read more...