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Applied conversation analysis : intervention and change in institutional talk

Author: Charles Antaki
Publisher: Basingstoke ; New York : Palgrave Macmillan, 2011.
Series: Palgrave advances in linguistics.
Edition/Format:   Print book : EnglishView all editions and formats
"Each of us is highly skilled at designing our turns at talk, and meshing them with those of the people around us. Conversation Analysis (CA) is the study of just how that is done, and how the choreography of conversation brings off the business we conduct with each other. Conversation Analysis is beginning to have a strong record not only of understanding interaction, but also of seeing how it might be changed.  Read more...
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Document Type: Book
All Authors / Contributors: Charles Antaki
ISBN: 9780230229969 0230229964 9780230229952 0230229956
OCLC Number: 698330364
Description: xii, 274 pages : illustrations ; 22 cm.
Contents: Applied conversation analysis: from explication to intervention / C. Antaki --
'Some' vs 'any' medical worries: encouraging patients to reveal their unmet concerns / J. Heritage & J.D. Robinson --
Changing interactional behaviour: using conversation analysis in intervention programmes for aphasic conversation / R. Wilkinson --
Improving response rates in telephone interviews / D.W. Maynard, J. Freese & N.C. Schaeffer --
Improving ethnic monitoring on a telephone helpline / S. Wilkinson --
Working with childbirth helplines: the contributions and limitations of conversation analysis / C. Kitzinger --
Simulated interaction and communication skills training: the 'conversation analytic role-play method' / E. Stokoe --
Should mandatory jobseeker interviews be personalised? the politics of using conversation analysis to make effective practice recommendations / M. Toerien, A. Irvine, P. Drew & R. Sainsbury --
Giving feedback to care staff about offering choices to people with intellectual disabilities / W.M. Finlay, C. Walton & C. Antaki / Reflecting on your own talk: the discursive action method at work / J. Lamerichs & H. Te Molder --Conversation analysis applied to user centered design: a study of who 'the user' is / M. Egbert --
A psychoanalyst's reflection on conversation analysis's contribution to his own therapeutic talk / A. Peräkylä.
Series Title: Palgrave advances in linguistics.
Responsibility: edited by Charles Antaki.


Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this  Read more...
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'This groundbreaking volume stands as an important milestone in the development of Conversation Analysis. It brings together works devoted to the use of Conversation Analysis to address practical Read more...

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